Shipping & Refund
The time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.we're not responsible for delays due to customs.
we keep your payment information secure. our shop never receives your credit card information.
Returns & exchanges
We gladly accept returns and exchanges, you only need to contact us within 14 days of delivery. Items are returned back within 30 days of delivery, however, we don't accept cancellations. Please contact us if you have any problems with your order.
The following items cannot be returned or exchanged because of their nature, unless they arrive damaged or defective. Also, we cannot accept returns for custom or personalised orders.
Conditions of return
Buyers are responsible for the return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.